Today I woke up earlier than usual (10 am LOL) to get my mom's car serviced for some recall on her car. Everything went fine and the mechanic was nice and very informative.
Then around 2:30, my friend calls me to tell me we may have gotten the apt we were waitlisted for but we needed to go there now to pay our deposit. So I finished dealing with the mechanic and arranging everything since I won't be here to drive my mom to the car dealership so we go on our way through traffic to get our money order. Then one of our potential roommates tell us she may not room with us because we chose a place that was a bit far from school. So we hurry and call the apt place to see if they have a 2bd or 3 bd on hold for us and mind you we were constantly calling and no one picked up -.-
START OF OUR BAD LUCK
They pick up the phone and tell us that the room has already been pre deposited (?) and has been taken. I'm not sure what went on but I'm pretty sure it was a combination of miscommunication + i don't know what..
First she tells my friend that she contacted everyone who was previously on the waitlist and none of them wanted the room so it was ours if we wanted it... And then she tells me that someone came in to see the house today and everyone waited till 4 and they paid before us so they got the house.
HOLD UP.
first of all we were never told we had to be there by 4. When she called my friend, my friend told her we were at least an hour away... And we were told we were GUARANTEED the apt if we came in with the money order TODAY. (because we asked if we could come in tomorrow)
second, if we were on waitlist vs someone who just came in this morning, shouldn't we have had first dibs on the apt....
third, the manager booked the other people for the apt while we were talking to the another person in the office and the manager didn't tell the other person that she already booked it and so there was the miscommunication among them two.
So in the end, how are we at fault and still have no house.. I don't even know...
Anywanys, then we went to Subway because we were super hungry. I have never had bad service ever in my life. Like ever. While I was ordering my sandwich the worker constantly was talking to her employee so much that she legit had to ask me twice for every ingredient because she didn't hear me the first time.. Anyways, I finished ordering all the stuff for my sandwich and there were 3 people working behind the counter and none of them came to charge me for my meal. There was absolutely no one else in the store except for my friend and she was still ordering her sandwich while I was standing there looking like a hungry idiot. They all saw me waiting but didn't bother to come give me my damn sandwich. When the same worker helping me finished helping my friend and finally charged me, she decided to charge me and my friend together without bothering to ask us. For now, I could excuse her for making me wait like 5 min when I was super hungry and I can excuse her for adding our meal together because me and my friend are both asian and everyone thinks asians look alike -.-
BUT I can't excuse her for her horrible lack of customer service. I understand you may not want to be there but you can't just be talking to your friend the whole time while the customer is trying to order something. The ultimate deal breaker was when she finally charged me, legit, I kid you not, I was standing right in front of the register and instead of handing me my card back, she threw it onto my tray.
... like wtf. Maybe it was those moments where you have to be there to feel the true feeling of when that happens to you but that is most possibly the most rudest thing you could ever do to a customer. To throw back a customer's money whether it be their card or change is inexcusable. It was so rude and that's what made me hate this particular subway. When I used to work as a cashier, I would never throw back people's money. I would always return change or their card into their hands. I would never just fling it in front of them.
Ughhh
Now after this, we had to pick up our friend from the airport. We found parking or so we thought and walked the rest to LAX. Now i'm not sure if we were just tired from our day earlier but I guess we understood the sign wrong and got a ticket. The funny thing was our friend said she was landing at 8:03 but her flight actually landed at 8:45 ish. We decided to walk back to our car around 8:55-9 ish so we could drive up and just pick them up but when we got back to the car, my friend was like "is that a parking ticket..." and it was... and the timestamp was at 8:55.. we totally could've avoided it by either reading the sign properly or our friend actually coming on time..
But that was the day we had.. omg so pooped now.. I need a miracle or some good luck soon. hopefully it'll come in the form of finding an apt for school.. haha
No comments:
Post a Comment